Denim is operated by Dornoom LP., a company registered in UK, Summit House 4-5 Mitchell street, Edinburgh EH6 7BD, company number 07540255 as of 02.07.2015.
Denim has assigned Data Protection Officer that can be reached by email: email@example.com .
The latest version of Policy is published online and available at http://denim-app.ru/privacy-policy. Administration reserves the right at any time to modify, alter or update the Policy without any User notification. The updated version of the Policy is effective immediately after approval by Denim. The User is considered to be notified about the Policy update immediately after its online publication at Denim website.
By signing up the Denim app, the User certifies (provides his/her written consent) that he/she has read, understood and accepted the Policy.
If the User disagrees with Policy modification, including but not limited to the changes in the names of the Services and/or the prices of the Services, he/she must stop using the Services immediately.
The Administration provides the User an access to the app and all the services, acts in good faith, honestly and reasonably, and implicitly implies that the User:
Under no circumstances Denim Administration performs reliability verification of any data provided (collected), except the cases stated in User Agreement (profile verification with ID).
Denim is a dating ecosystem for adults (persons over legal age). We provide all the services based on social networks operating principles and offer our Users to connect to our global community. By joining Denim, you enter an agreement with us and we process your data in order to provide you services under the terms of that agreement. You can only become a member of Denim or use its features if you are of legal age or over according to local laws.
To join Denim ecosystem you are required to fill out sign up form, where we may ask you to provide us with personal data, including but not limited to your name, email address, sex, date of birth, permanent address, marital status, ethnicity, dating purposes and others. The User has the right to provide any additional personal data, he/she considers essential for the potential partner, provided it to be in compliance with applicable local laws. The User has full control over his/her profile, including access to his/her profile, modification and/or update (except sex) of personal and contact information at any time.
The User is solely responsible for providing any sensitive personal information, including but not limited to religious preferences and health status, both directly (explicit statement) and indirectly (posting images and other media materials). By posting any sensitive personal data, the User gives a written consent on its processing by Denim and access by other Users.
We are committed to provide the best-ever dating experience with Users privacy and security being our top priorities. Thus, we require mandatory profile verification for all Users. By these means, we aim to eliminate fake accounts and bots, as well as increase the efficiency of partner matching, enhance cyber security and ensure fraud identification. As the part of these efforts, we collect and use your phone number in accordance with applicable local laws and our legitimate interests as stated above and for the prevention of fraud.
All users have access to paid services and additional paid features. To process the payment, the user is redirected to authorized third party page. The payment information is collected by the third party for payment processing only. Under no circumstances, Denim collects, stores, transfers or shares the payment information, in part or in full, with any third parties. Administration reserves the right to request payment information from the authorized third party, in part or in full, in case of charge disputes, in accordance with Policy, User Agreement and applicable local laws. Payment receiving and crediting to the account of the Company is partially carried out by the Company (Dornoom LP), and part of the payments processed by Bonoos Software OU, Harju maakond, Tallin, Kesklinna linnaosa, Narva mnt 7-634, 10117 (Registry code 14259799) according to the payment agreement between the parties.
In order to keep updated with the latest promotions and offers, the User agrees (gives his/her written consent) on using his/her email and/or cell phone number for informational purposes at sign up. The consent can be withdrawn at any time in account settings.
We collect geolocation data of app Users. This information is used for verification purposes and to ensure efficient matching with the search engine tool. By signing up, the User agrees (provides his/her written consent) on sharing geolocation data with other Users. Under no circumstances Denim shares geolocation data with any third parties.
The User has the right to disable geolocation sharing at device settings at any time.
iPhone app — settings, privacy, location services, Denim
Android — profile, privacy, off
User personal data include:
private data (not publicly disclosed): cell phone number, email, account verification confirmation (for girls accounts only). This data is required at sign up, for account verification, protection and retrieval. The User has the right to change private data, in part or in full, at any time;
publicly disclosed data: required at sign up (first name, last name, sex, city, goals, weight, height, etc; optional (education, interests, etc); media files (profile image, gallery photos, videos, etc);
other User data (processed by Denim): any optional data, including but not limited to device technical specs, cookies, data exchanged with the website (incl. host IP, OS, browser, geolocation, Internet provider, camera and microphone data), and further User activities at website. The User has the access to the site browsing history at Settings/Privacy.
By posting personal data in his/her profile, the User confirms that he/she fully understands, accepts and is aware of any risks that may arise from other Users access to this data.
If the account was blocked or deleted by Administration or deleted by User, the account information is stored for 180 days. During this period the User can request account recover at any time. As this period (180 days) has passed, the account information is automatically deleted. Identification information (cell phone number and email) is stored in encrypted form for additional 365 days to prevent repeated sign up.
If the User wants the personal data to be deleted faster (in less than 180 days), he/she should notify the Administration via email (from the address used at sign up only).
All the correspondence with technical support is stored for longer time (up to 6 years) and is primarily used for quick and easy resolving of any possible disputes.
Anonymised information about activity in Denim is stored for statistical and product research purposes, but is removed immediately once the profile has been deleted.
Denim does not knowingly collect any information about or market to children, minors or anyone under legal age. If we become aware that a child, minor or anyone under the legal age has signed up our app and/or website and provided us with personal data, we will immediately take action to terminate that person’s account and delete their Profile information. Any User attempted to or succeeded in Policy and/or User Agreement violation with respect to persons under legal age will be blacklisted. The Administration reserves the right to take legal actions to investigate those violations in accordance with Policy, User Agreement and applicable local laws.
We share Users data with the following third parties:
Denim is committed to ensure the highest standards of personal data privacy and security. While monitoring the activities of third parties in accordance with applicable local laws, we only share limited liability. However, in case of any violations of Policy, User Agreement and/or applicable local laws by any authorized third parties, Denim terminates all business contacts with those immediately.
In the event that Denim undergoes a business transition, change of ownership, including but not limited to merging, acquisition by another company, reorganization, sale of assets, in part or in full, bankruptcy, we may be required to disclose your personal data, in part or in full, in accordance with applicable local laws.
Under UK and EU law, you have the right to file a complaint with data protection regulators.
Denim has its headquarters in Russia and the Information Commissioner's’ Office (ICO) is our lead regulator. For more details on filing data privacy violations complaints, please contact us firstname.lastname@example.org and visit ICO website (https://ico.org.uk/). If you are within the EU, you can also contact local Data Protection Regulator to act on your behalf.
Denim is committed to ensure the highest standards of personal data privacy and security, including personal data leaks and losses prevention. While we take reasonable precautions against possible security breaches of our website, Users database and records, no website or Internet transmission is completely secure and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We highly recommend our Users to take all possible actions to ensure personal data safety (including password) and to log out of their account after each session. If the User loses his/her password or by any other means disclose it to any third parties, or in case other services providers experience data breach and the User becomes aware of such cases, he/she should report Denim Technical Support immediately. We operate a global network of servers, but our main server is located in Germany. The hardware is located in third-party data centres leased by Denim. Data collected by advertising partners may also be held outside the European Economic Area. We ensure that the data is adequately protected and all the actions we take are in a strict regulatory compliance valid legal mechanisms and robust contractual standards.
If the User contacts our technical support, we will receive his/her email address, and may track his/her IP address, as well as any information the User sends to us to help resolving his/her issue. We will keep records of our communications with the User, including any complaints that we receive from him/her about other Users (and from other Users about him/her) for 6 years after deletion of the User account.
We may use any data that you post in open access areas of Denim for advertising and promotions at our partners sites and in partners products. We believe these uses are in line with our legitimate interests in enabling us to improve our site and better tailor your dating experience.
We use your personal data to resolve disputes, troubleshoot problems and enforce User Agreement and Policy.
We collect information by placing cookies on the Users computers and/or mobile devices. Cookie is a piece of text stored on the Users computers and/or mobile devices by the web browser. It is basically a tool that stores information about log history, recognizes the User and his/her preferences at each Denim account login, ensures site functionality and enables us to provide the services our Users request.
When the User browses publicly available (open access) sections of Denim website and/or app, the session ID cookie is placed on his/her computer that only lasts while the User is logged in. We also place persistent cookies (also known as local storage devices) on Users computers, so that Denim remembers it and makes their login experience faster and easier. We may use persistent tracking cookies on Users mobile devices, mainly for security purposes, including but not limited to phishing, scamming and other unauthorized access attempts prevention, and to help the User accessing his/her hacked account. We do not use any information when the User is logged out.
The User can set the browser and his/her mobile device to block cookies and local storage devices. However, by doing that, the User may not be able to access all the features offered by Denim.
In some cases, the site feature the User chooses may allow third parties to place cookies or local storage devices on his/her computer. The third parties that place cookies on the User device are solely responsible for data processing and privacy, and Denim strongly recommends the Users to read their privacy policies.
We may use persistent cookies for mobile device identification and matching with existing Denim account. These types of cookies are also used to prevent spam, phishing, scamming, unauthorized account login attempts and other unlawful activities and accessing any hacked accounts.
1. General Regulations
The User is an individual who is at least 18 (eighteen) years old. By accepting the Agreement, the User acknowledges that he/she possesses full legal capacity, acts freely on behalf of himself/herself and proves his/her identity at sign up.
The Agreement is effective immediately after the User accepts terms and conditions of this Agreement and completes sign up. The sign up is equivalent to acceptance of all the terms and conditions of this Agreement and signing a contract between User and Company to provide Services in accordance with the Agreement.
The current version of the Agreement can be found at http://denim-app.ru/terms-of-use
The Administration of Denim reserves the right to modify the Agreement without any User notification.
The updated version of the Agreement is effective immediately after approval by the Company. The User is considered to be notified about the Agreement update immediately after its online publication at our website (“Site”). If the User disagrees with Agreement modification, including but not limited to the changes in the names of the Services and/or the prices of the Services, he/she must stop using the Services immediately.
This Agreement is not a public offer of the Company and does not imply establishing agency relationships and/or partnership between User and Company.
2. General regulations of Site use
Under this Agreement the Company is responsible for providing free and paid Services to the User, including but not limited to dating Services with an ability to view a) the accounts of matching Users b) photos c) other Services of the Site.
The User (male account) is eligible for getting Free Trial Premium Access (“FTPA”) to the Services of the Site at first-time sign up. The promotion announced at sign up is the only reason for getting FTPA. After FTPA expiration the account status changes automatically to basic access (“BA”). The following features are available with BA: a) account views b) limited search c) adding account to search. Other features including but not limited to posting newsletters, viewing contact information in chats are unavailable. To get the access to all the Services of the Site the User must buy Premium Access (“PA”).
All Users who bought PA get access to the paid Services of the Site (“Premium Account”). All paid Services are purchased separately or in packages. After purchase of Premium Account, the User gets access to those paid Services of the Site that are included in the Service Package he/she has chosen. The complete list of Services available for Premium Account holders is given at Premium Account payment page. The number of chats that can be created by Premium Account holder is limited by the number of his/her Contacts. The number of Contacts can be increased by adding the balance to the account. The exact number of Contacts added is dependent on the balance added or the price of PA. The User gives his/her consent on usage of paid Services and considered to be notified about all terms and conditions of paid Services immediately after the Service has been successfully paid.
The User with (male account) gets 10 bonus Contacts at sign up. When the User starts the chat,1 (one) Contact is spent. The User is solely responsible for maintaining necessary number of Contacts. The Contacts can only be spent with PA and PA is limited by the number of Contacts.
The transfer/freeze of funds, unused Services and Contacts between Users and User accounts are prohibited. Prepaid Premium Account can be renewed only after the Service was paid in full. After PA expiration the account status changes automatically to BA with limited Services available. We do not store Users credentials and payment information, do not offer subscriptions for Services and do not charge for subscription autorenewal.
Female Users can create their first account for free and get access to all paid Services of the Site.
Information Services are provided if they paid in full (100 % of the price).
The billing cycle consists of 30 (thirty) calendar days. The calendar year consists of 365 (three hundred sixty five) days.
The Company does not warrant
a) the mutual interest between the Users
b) the Services of the Site always meeting User expectations.
The User understands and agrees that he/she uses all the Services of the Site and all the content published by other Users on his/her own risk, including but not limited to assessment of related security concerns, usefulness, completeness and accuracy of information.
If the Services cannot be provided through the Company’s fault, the User is eligible to get the refund based on the actual number of calendar days the prepaid Service was used. Otherwise, the User is not eligible for refund (including but not limited to refunds for unused hourly paid Services).
The Company is authorized to send out the announcements to Users.
The company is authorized a) to use the statistical data to maintain stable Site operation b) to use Users data for targeted advertising to other Users (groups of Users) c) to get access to Users personal data for technical support and Site management purposes (if only required and according to this Agreement and applicable laws) d) to send Users the announcements regarding the development of the Site and its Services e) to advertise the Site and its Services.
3. Agreement signing, renewal and termination
The User is required to sign up to get access to the Services of the Site. First-time sign up is available for all Users for free.
The User confirms that all the data provided is related to him/her only and agrees to its validation. The User is solely responsible for choosing secure (resistant to brute forces) password and its privacy. The User is required to provide complete and reliable personal information at sign up and update it timely.
The Site and its Services cannot be used in connection with any commercial purposes.
The Company reserves the right to block (suspend access to the Services) and delete User account and /or delete any User content at any time without justification provided a) Agreement violation b) other User complaint c) authorities request d) court decision. In this case the unused paid Services are not refunded and withhold as Agreement violation fee. The Agreement violation fee is always equal to the price of unused paid Services on the day the Services were suspended (account block, account deletion).
The User account can be deleted at any time provided that the User consent is received in written form (emailed to the technical support from the mailbox used at sign up). This policy is implemented for abuse prevention.
In case of User-initiated account deletion the account information is stored in the Site database for 180 (one hundred eighty) days. During this period, the User is eligible to recover his/her account in accordance with up-to-date account deletion and recover rules. The account is permanently deleted after 180 (one hundred eighty) days, including but not limited to User content, chats and personal information.
If the User stops payments (for male accounts) or is offline (for female accounts) for more than 180 (one hundred eighty) days, he/she is defined as inactive. The accounts of those Users are blocked and removed from search. Inactive accounts are defined as expired in 90 (ninety) days and are deleted permanently. The User can unblock the account in 90 (ninety) days before it expires in accordance with up-to-date account unblock rules.
4. Price policy and account activation rules
The User must refer to up-to-date information given in ”Wallet” , block screens, Company email notifications regarding account deletion and recover rules, blocked account recover, rewards policy, promo codes activation, promotions and discounts as well as costs of Services.
5. Exclusive rights
The User acknowledges and agrees that all the materials available via the Site and its Services, including but not limited to design elements, texts, images, videos and other materials (“Materials”) and any posted content are protected by our rights, the rights of other Users and third parties. All objects accessible through the Site services, including design elements, text, graphics, video, and other objects (hereinafter referred to as materials), as well as any content posted on the Site, are the objects of exclusive rights of the Company, Users and other rights holders respectively.
The Materials and any posted content cannot be used prior getting owner written permission.
The User is allowed to use the Materials and any Site content for personal, non-commercial purposes if only all the copyrights and trademarks are retained and the materials are not modified.
6. Non-commercial use
This Site is for personal use only, the Users cannot use the Site for any commercial purposes. Organizations, companies and other third parties are prohibited to use the Site for any purposes. Illegal and /or unauthorized Site usage, including but not limited to prostitution and/or client selection, financial fraud, collecting of usernames and/or emails electronically for spam purposes are prohibited. Violators will be prosecuted in accordance with applicable laws.
7. User content and personal information use
The Company processes the Users personal data to provide Services to Users, including but not limited to targeted advertising, data analysis and verification for the Site development purposes. The Company is committed to protect Users personal data from unauthorized access, modification, disclosure and deletion. The Company only provides an access to the Users personal data to those employees, contractors and agents who need it for the Site maintenance and providing Services to the Users. The Company is authorized to use User-provided information including but not limited to personal data to comply with applicable laws including prevention and/or suppression of any unauthorized and unlawful Users actions. The User-provided information can only be disclosed by court decision, authorities request and in other cases in accordance with applicable laws. The User consent on personal data use is considered granted provided that it is processed by the Company to provide the Services according to Agreement.
The User acknowledges that the Company is authorized to copy (reproduce) and modify his/her content for technical purposes and gives his/her consent on the content modification in accordance with the Site technical requirements. The User gives his/her consent and agrees that the Company is authorized to send the announcements to the Users (including ads), use all the Materials and content he/she published in accordance with applicable laws.
Unless the contrary is proved by User, any actions with the User account considered to be performed by User himself/herself. The User must inform the Company immediately if his/her login and password and/or account have been compromised or subjected to unauthorized access.
Both the User and the Company are responsible for Agreement breach or failure to enforce it in accordance with applicable laws.
The User is strictly forbidden to:
All abovementioned is an incomplete list of Materials prohibited at our Site. We reserve a right to investigate and take actions regarding all abovementioned violations.
The photo of the User himself/herself can only be used as a profile image. It is prohibited to post the photos which are
9. Termination of Services
The Site Administration reserves the right to modify and/or terminate Site access (temporary or permanently) with or without prior notification of the User. The User acknowledges and agrees that the Company is not responsible to him/her for modification or termination of the Site access.
10. IP address blocking
We reserve the right to block at any time and in our sole discretion the access to the Site for the Users with certain IP addresses and temporary email services for safety and Site integrity purposes.
11. Payments. Processing of payment information.
The service is connected to Internet acquiring, users can pay for internal services with a bank card. The company does not store the payment details of the user, all payment information is processed on the processing service page. All payment information is strictly confidential and is not subject to disclosure to third parties. Payment receiving and crediting to the account of the Company is partially carried out by the Company (Dornoom LP), and part of the payments processed by Bonoos Software OU, Harju maakond, Tallin, Kesklinna linnaosa, Narva mnt 7-634, 10117 (Registry code 14259799) according to the payment agreement between the parties.
12. Privacy and personal information protection.
Individual User provides his/her personal data, including First Name, date of birth, cell phone number, email address, personal Materials (photo, video) at sign up and when he/she uses the Services in accordance with Agreement.
When providing his/her personal data the User agrees to its public disclosure (to other Users), gives consent on its processing by the Company including but not limited to use of automatization algorithms including collection, storage, use for cooperation, transfer to agents and third parties affiliated with the Company for latter to provide all the Services to the User in accordance with Agreement.
The Company processes User-provided personal data:
The Company is committed not to disclose User-provided information excluding the cases of applicable laws.
The User is committed not to disclose the Company commercial secrets if by any means it became known to the User. We define the commercial secrets as any productional, technical, economic, organizational and managerial information, including the results of intellectual activities, business processes that are currently and potentially valuable due to unavailability to third parties in accordance with applicable laws.
The User is solely responsible for providing reliable information, personal data and its timely update. If the information/data provided is false/unreliable the Company is not responsible for Agreement enforcement and has no liabilities to any third parties whose personal data were mistakenly (or by any other means) used as personal data at the User sign up or for access to the Services of the Site and/or Agreement enforcement. In case of any claims against the Company from the third parties regarding personal data processing due to User-provided unreliable information and personal data and in case of the Company incurring losses the User must compensate all the losses upon request by the Company.
13. Disclaimer of warranties
The User agrees that:
14. Liability limits
The User agrees that the Company is not liable for any losses including but not limited to a) direct b) indirect c) unintended d) penal e) special f) accidental g)punitive h) consequential.
15. Copyright policy
This software (“Software”) includes the information which is the property of the Company, our partners and Users. The Software is protected by copyright, trademarks and service marks. All the information published by us, our partners and/or Users (regardless to be our or their property) is protected by copyright and applicable laws. The User cannot publish, distribute or reproduce by any means any materials protected by copyright, trademarks without prior written permission of the owner.
Notwithstanding the above, if the User believes that any of his/her work protected by copyright was copied or published at our Site, please inform the technical support immediately.
Please, be aware of liability for the person who deliberately distorts facts in copyright violation claim.
16. Information support
By sign up the User agrees (provides his/her written consent) to receive any referral materials, including but not limited to news, discount and promotion alerts and other notifications related to the Site and its Services from the Company and the news from the Site Partners via emails, sms-notifications, regular mails and by other means.
The User can stop receiving newsletters at any time by notifying us via the feedback form or using a direct link in newsletter email notifications.
This Agreement is regulated and interpreted by applicable laws and is mandatory for all Users.
All the claims not covered by this Agreement should be resolved by applicable laws.
The Site Services, including all scripts, apps content and design are provided “as is”. The Company cannot warrant that the Site and its Services are suitable for any particular purposes.
The company cannot warrant and promise any specific results from using the Site or its Services.
Under no circumstances the Company or its representatives are liable for any indirect, accidental, undeliberate losses, including but limited by lost profits or data, honor, dignity or goodwill damage resulted from the User or any third parties getting access to the Site, its contents and/or other materials usage, even though to be warned by the Site Administration about possible damage.